Ensure maximum uptime, extreme durability, reliability and safeguard yourself against unexpected costs with a tailor-made Service Level Agreement (SLA). We match your specific needs and wants with our services providing customised solutions for your specific project or situation.
We offer four types of SLA’s
Troubleshooting and support by telephone for any problem you experience with your systems.
A preventive maintenance contract includes:
A full-service contract includes all the services of a preventive maintenance contract as well as corrective maintenance including all required wear parts.
A full-service & operation contract includes all the services of a full-service contract as well as daily operational support on-site.
It is recommended to conclude a Service Level Agreement starting upon Site Acceptance as maintenance is not part of warranty.