Get the best value from our machinery

ANGY-0594-1

From the moment your system is set up, our service department is here to assist you. We guarantee the reliability and durability of the equipment and provide advice as your processes evolve over the machine's lifespan. Whether you need maintenance, equipment adjustments or additional staff training, we ensure you get the best value from our machinery.


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Optimise your operations

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Maximize your system's uptime

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Continuously improve your process and operators

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Equip your machines with the latest innovations

Service solutions

Overhaul and upgrade

Core mechanical and electrical components are crucial to ensuring optimal performance of your systems. Due to gradual decline, they need to be replaced or upgraded to increase the systems’ lifetime and/or capacity.

Service Level Agreements

Ensure maximum uptime, extreme durability, and reliability while safeguarding yourself against unexpected costs with a tailor-made Service Level Agreement (SLA). We align our services with your specific needs, providing customized solutions for your project or situation.

Original parts

Our solutions deliver the best results when using original parts. Original parts are essential to guarantee optimal performance, maximum uptime, and reliability of your system. We recommend stocking key parts and consumables on-site."

Warranty

Every system we design, build, deliver and install comes with a standard warranty. Unexpected costs arising from production defects in the components and original parts are covered by the system's warranty, regardless of the intensity of use.

Training

Having trained personnel operate your system enhances reliability and durability. It also increases self-reliance and may help reduce operating and maintenance costs.

Inspection

Even with periodic (preventive) maintenance, performance will gradually decline over the years due to ‘hidden’ wear and tear. Additionally, it may be necessary to replace specific components in the system due to advancements in technology.

Service processes

Royal Dutch Kusters Engineering service processes

Customer testimonials

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Bank of England

Currency Department

The upgrade ensured we were able to prolong the life of our destruction equipment whilst supporting a change in our operations.

 

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Would you like to learn how we can further optimise your process?

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